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The online system says the application for a massa...

The online system says the application for a massage therapist license takes up to 30 days. The telephone systems says 30-45 BUSINESS days. Both time frames are RIDICULOUS and extremely frustrating. The board authorizes a 90 day provisional license to work until your license is processed. The regulation says that the provisional license must be received by the applicant in writing. However, I can't get in touch with anyone to actually issue it to me! I've called and emailed the board and keep getting directed to Mrs. Latasha Austin, who just doesn't respond. At all. I don't understand how a NURSING board could be this unproductive and SLOW!!! It's beyond frustrating. What are we expected to do for 45 business days if we can't work?! And what's the purpose of having a provisional license if we can't get in touch with anyone to issue it?! I wish I could just cancel my application and receive a full refund instead. I would rather take the extra steps to work in DC.

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