We made the reservation two months in advance just...

We made the reservation two months in advance just because we wanted to dine at sunset time. Got the confirmation SMS 3 days prior to the booking and replied. Yet upon arriving on time we were told to wait at the bar outside with the loud and annoying music. We only got seated 15 mins after our booking time (which was supposed to be the time of holding a table for late comers), and we got seated because we complained to the manager. The manager admitted the restaurant was overbooked. The key thing was, when I tried to go into the booking system in the morning of the day, I saw evening slots available.

Food: the crispy pig ears and smoked eel were fine. The mains were so-so. Nothing special for their signature dish. The rib-eye was heavily seasoned which made it awful. The main was served before we finished the starters. Was this supposed to be the arrangement? I bet not, as the table next to us had their starters before us and they only got the mains after they finished starter.

Staff: Right before getting into the building, the staff who guard the door downstairs was unfriendly. When we got upstairs and were told to wait, the staff didn t show any welcome faces. We asked one staff to recommend drinks for us and her face was like I don t care .

The one star of this review goes to the view of the restaurant. I would not recommend this to my friends who re coming over to London.