Kendra Moultrie

Review of Viceroy Snowmass

I booked an umpcoming stay through Viceroy Snowmas...

I booked an umpcoming stay through Viceroy Snowmass for December 18th. I am concerned with traveling now because of the COVID-19 rapidly increasing rates. I asked to be accommodated (refunded) for the half of the stay I paid for in advance and was told no. Half the the 3-day stay is $1800 and I was told I could not be refunded regardless of the pandemic. I will never stay or book with another Viceroy property. The costumer service is similar to a 1 star hotel. Beware before booking.