Our toilet clogged up 4 separate times in 2 days. ...

Our toilet clogged up 4 separate times in 2 days. The maintenance team eventually found a chopstick in there that a previous guest had so kindly left behind. The maintenance team was fast and friendly (more so than other hotels I have stayed at), however, the customer care gentleman named Michael is not living out his calling in life. I have over a decade of corporate hospitality experience by the way. I can tell him that speaking in his best robot, radio announcer voice is not customer service. In response to the situation, he asked "what would you like me to do about it?" Well Sherlock, how about fixing the situation? His actual solution was for me to walk 5 minutes down to the pool bathrooms each time my wife or I had to use the restroom and he said he wouldn't have any solution for me for 6 hours. The way he ended the call was to tell me to have a fantastic day. I hope someone reads this and reviews the recorded call. This is a 4 star resort? I wish we hadn't chosen this property for our trip to Scottsdale.