We felt we stayed at the best hotel in Gatlinburg!...

We felt we stayed at the best hotel in Gatlinburg! We had a few hiccups, but the staff went above and beyond to help us and make sure we were happy.
The rooms are very comfortable and clean with amazing views. The grounds are kept nice and the indoor pool area seemed very nice as well.
A huge thank you to Dave for making sure we were happy with our stay. Miranda at the check in desk was so sweet and extremely helpful! We told her at check in that it was my birthday that weekend and she brought me out a little chocolate bear. She even remembered on the day of, and told me happy birthday and asked how my day was going.
We will definitely be back!