Been trying for 3 months to track down a pair of g...

Been trying for 3 months to track down a pair of glasses they are supposed to be making! Every time I call their computer went down! Called them out on it and they still have no idea where they are. Finally got someone to look into it, was promised rush was put on them. Week later no glasses called them today, should have them in a week. Hahaha! Probably never get them