lynn gustafson

Review of PuroClean Corporate Headquarte...

How does one file a formal complaint about a speci...

How does one file a formal complaint about a specific PuroClean franchise owner who is operating this commercial business in a residential neighborhood? The owners of said franchise have been ordered by their neighborhood HOA to remove their business from this neighborhood, because our neighborhood is not zoned for a commercial business. However, they have chosen to ignore the formal request from our HOA and remain in violation of the covenants and declarations for this neighborhood. In addition, these owners are also non compliant with city codes, designating that PuroClean does not qualify as a home business. Please note, that other home owners in this same residential neighborhood have been using the services of your competitor, SERVPRO. Please advise.