Hugo Broie

Review of VW Marchiennes Motors

Making an appointment by phone for a car emptying,...

Making an appointment by phone for a car emptying, I explain the problem there is and all the details ... the person on the phone gives me an appointment on weekdays in the morning. I take a day off to be able to go.
Once there (1 hour drive), the saleswoman tells me that they will not be able to take my vehicle under the pretext that the car has never been there.
I ask how come they give me the appointment and make me move knowing all this in advance?
Answer: "People who make appointments by phone don't know everything."

I strongly advise against going there!
And instead of replying your boat message to that comment, save your time to train your staff.

A good hearer.

Hugo.