I really want to give Nationwide 5 stars but I can...

I really want to give Nationwide 5 stars but I can't. The neurological department was amazing, thorough, and on time.

On the other side of it, the opthomelegy department is horrible. My sons appointment was at 11am today. We arrived at 1030am and checked in. We didn't get called to a room until 1215. Then went through the initial exam with a tech. After that we waited 45 min for the eye doctor, who performed the same initial exam. Then waited again for 30 min for someone to dialate his eyes. Then was given a pager, told in 25 min it would go off and to come back for the final exam. We waited 45 min, the pagr never went off, then I tool it to the front desk, and they said they would let them know we were back. Then waited another 45 min to be called into a room. The nurse took us back to room 8. Then another 30 min goes by, the same nurse opened the door and was shocked we were still sitting there, she was trying to put another patient in the same room and didn't know the room was still occupied. Then after that, 20 min goes by and the doc comes in, didn't apologize, and now had to wake up my son for the exam. Once she was finished, we got up to leave, headed down the hallway and got stopped by the same doc and another doc, who wanted to do the inner eye exam again....so all in all we were at an eye appointment for about 5 hours. Also, the entire time we were there not one person apologized except that 1 nurse. In conclusion, stay away from the 4th floor at nationwide children's, it was absolutely terrible.