Heather Alwran

Review of Premier Recovery Service

Have a video from my surveillance of one of their ...

Have a video from my surveillance of one of their tow men loading up the WRONG vehicle at 12 am and he was looking for my husbands car that we surrendered months ago because of being laid off. My car is paid in full and same make and model but color, vin and tags are not the same.Once the man looked at the tags AFTER he had my car loaded up, then runs to DROP it and drive off from our driveway pretty fast...my husband called them after seeing their logo on the truck to tell them we already had his car surrendered to another company and the woman on the phone who claimed to be the manager was extremely rude and even hung up on my husband! Also this is not the first time they have creeped up in our driveway at odd hours at night. Normally I would take to leaving a bad review if We cannot communicate effectively with management.