Kevin Chandler Review of Captain Johns Crab House
We have been buying (large) crabs from this place ...
We have been buying (large) crabs from this place for take-out since April of this year (2016), and have never been disappointed until today. We typically pay over a $100 for each purchase, and always thought the 50 mile drive was well worth it. Today, as usual, we asked for large crabs. They said they have some. We get them home, and WHAT DO WE SEE? All small crabs!!!!! OMG, we thought! I called back to speak to the cashier who sold them to me, and was told that she wasn't available. Spoke to "Paula," instead, who flat out denied that I was sold small crabs, and insisted that I was sold large. When I told her that I have purchased crabs many times from Capt. John's, and could easily tell the difference and that it was not typical of this store to sell us small crabs, in place of large. This was truly an unexpected disappointment. When I asked for the owner/manager, Paula became noticeably agitated & extremely condescending & rude before saying "Sir, if you don't like the crabs here, then don't come back here anymore!" Paula's demeanor was disgusting. So, thanks to her, we will NEVER visit this store again, and are anxious to share this experience with all of my lodge brothers, friends, family, including every local crab lover we know to stay far away from this crab house, as possible.
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