JoAnn Guillot

Review of Renaissance Richardson Hotel

I was excited to stay at this location after readi...

I was excited to stay at this location after reading the great reviews. If I was basing the experience on the quality of the outside facade, 1st floor, and the staff, I would give it 5 stars. Unfortunately an apparent remodel of the hotel stopped on the 1st floor. I walked into a 1970's era room with a dead cricket on the floor and many other cricket pieces scattered throughout. The room was warm even with the AC set as low as it would go and the only vent that had air coming out of it was the one in the bedroom.

The cleanliness of the bathroom was decent and I did like the Aveda toiletries.

After paying more for an Executive Suite (plus paying for parking), I expected at least a clean, vacuumed room. When I unpack the next day upon returning home, I should not find pieces of crickets in my suitcase. Disgusting. I say, spend your money elsewhere; you will have a nicer experience.