Izzy H.

Review of MoMA Design Store

I don't usually write negative reviews, but here w...

I don't usually write negative reviews, but here we go. Don't order here if you need your item sooner than 3 months. I ordered two dishes at the beginning of December as a Christmas present for a family member (3-7 day shipping). They didn't come.
When I called, they said my order was processed normally, but then they never showed. This put me in the awkward position of not having anything to give this family member on Christmas day.
Finally, after Christmas I managed to get in touch with customer service and was told it is backordered to FEBRUARY (three months later), and they never informed me. After I complained, the only restitution I was offered was a refund of the shipping fee.