I really wanted to like this service department. M...

I really wanted to like this service department. My first experience here was great. They kept me abreast of everything going on and it was good. This experience was the complete opposite. Came for an oil change and 70000 mile service. Sat there for 4 hours. They never told me my car was ready though my car was sitting in the front for a minimum of 30 min. I had to go ask them to cash me out. Then when i go to pay they tell me that there were services that needed to be done. But I was sitting there for 4 hours and noone discussed with me that i needed 2 additional things done to my car!!!

Their service is mediocre at best. I'll drive an hour just to have better service. Never again will I come here.