Claire Brooks

Review of Browns Distribution

I used Pallet Online (Browns) to pick up and deliv...

I used Pallet Online (Browns) to pick up and deliver a very precious cargo from the UK to Ireland. From the very start, Browns picked up on time and although the pick up was larger than stated, they continued with the job and let me know immediately by phone and trusted me to pay the extra. Unfortunately, it all went wrong when the delivery arrived in Ireland - but the customer service operative from Browns - Gemma - kept me informed every step of the way and I really felt she cared. I have never shipped anything by pallet before, but I certainly will do again, and I will be sure to use Browns.