* They claim their classes operate with a syllabus...

* They claim their classes operate with a syllabus, but will not share it with parents or students. This leaves serious dancers with no goals/checklist, and effectively cuts parents out of the dance education of their children since they have no basis on which to discuss things with teachers/administration.

* Dancers with no experience are put in classes with children who have much more experience and knowledge. After five years of ballet, my child was expected to "forget" things and was bored in class. Even when reinforcing basics, a child should be invested/challenged - and ours wasn't.

* When withdrawing from TBT, we were told we forfeited our Spring tuition. This is a policy that only affects those who pay by semester or year, not those on a monthly pay plan. They did, in fact, encourage payment in advance and then refused to return our money.

In short, we felt that our contribution was primarily supposed to be financial, and that our child's dance education was more corporate than personal. They did not see an individual dancer but a payment.