I came in for a state inspection which should have...

I came in for a state inspection which should have taken a little over an hour. Upon inspection, they found a few things that needed immediate attention, and I agreed to having them done. However, my advisor, who was aware I had chosen to wait rather than go home, didn t tell me these would take much longer. About 2.5 hours in, I asked how much longer and was told not too long. Well, another 1.5 hours later and still nothing. I checked again and was told it would be another 30 minutes. I m not sure why I was told it won t be much longer the first time then, or more importantly why not when I accepted the additional items? I completely wasted my day. After all that, when the car was finally ready, I got a text saying so. But nothing about where the advisor was ( to checkout). So I just wander around trying to find him? (I texted too but got no response). This place is super busy, but this wasn t such a busy day given covid. But they always almost manage to waste my time and frustrate me.