Brought my car in for service, luckily I had an ex...

Brought my car in for service, luckily I had an extended warranty. Was told the part I needed was on back order and wouldn t be available for over a month. Would not help me with a loner or rental car even though my extended warranty provides me with one. Also told me that if I wanted to expedite shipping from another dealership in Washington for the part I needed I would have to pay for it out of pocket