paniz banki

Review of Capilano Volkswagen Inc.

Save your self a lot of time, money and peace of m...

Save your self a lot of time, money and peace of mind and take your car somewhere else for the services. They have the most disrespectful, unprofessional and rude sales people I have ever encountered. I have given them three chances in this past two years and every time I got nothing other than being disappointed. First of all, they charge triple than what it should be. You would expect to at least get a good customer service when you are paying this much to them, but no, they absolutely have no idea on how to treat and talk to people. Every time I take my car for service there, they have no shuttle to give me a ride. They also wont communicate that earlier to you, so you could plan for another way to get a ride back home. Once I told them well you should have let me know sooner so I would have planned my day before I came here, and he took two dollars out of his pocket and told me take this for the bus ride... Other companies also give the car a good wash both interior and exterior but they dont even do that and give your car back as dirty as it was. So overall, you are paying 300$-600$ for an overpriced, mediocre service, and you have to tolerate their attitude with no ride back home.