Poor customer service. I was car shopping for a ne...

Poor customer service. I was car shopping for a new or used Toyota. The sales people (3) different ones had no idea about the product they sell... Toyota's! I was asking general questions and they just blurted out random things that weren't even correct. Instead of saying "I'm not sure I can check for you" they just said words and incorrect information. I guess I was asking too many questions about engine size, curb clearance, towing packages so they kept passing me off to other sales people. I gave two stars because I stopped another time to check out parts/service for the Toyota I bought from another dealer and the manager asked me if I needed help. I informed him I did and also about my previous experience and how I ended up buying from another dealership even though they had a car I liked better. I just want honesty and factual information about a car I'm buying. He was apologetic and appeared open for general feedback about customer service. Hopefully they will review basic facts about Toyota's to the sales people so they can be more helpful.