I came to Lynnwood Honda to look at a used car I f...

I came to Lynnwood Honda to look at a used car I found on Car Gurus. I was greeting by the most lovely salesman, Mr. Hass. While we were arranging to take the car for a test drive, Hass introduced me to Keith, the Used Car Salesman. He told me the complete history of the car and assured me that it had been put through the dealership's full safety inspection. I drove the car and loved it, however it was priced higher than my budget. Even though I had been told in the original conversation that there was not much room for negotiation on this car's price as it was already discounted, I went for the test drive. By the time we returned, Keith had made some arrangements and offered me the car completely within my budget. I was deeply touched by this gesture of genuine personal service and generosity. I took the car to an independent mechanic for a pre sale inspection and they confirmed for me that the car was "perfect" and needed nothing more than new windshield wipers. After getting home with my lovely new car, I discovered there was a crack in the windshield. One call to Keith and it has been taken care of. As a leadership coach who has worked in the car dealership industry I am so happy to give Keith, Hass and everyone at Lynnwood Honda a loud five star shout out. Exceptional service and kind hearted care are more than just a motto here, they are the spirit of this dealership. Even though I live almost fifty miles away, I would absolutely come back to purchase another car and will be recommending Lynnwood Honda to my many contacts Thank you!