David Rolla

Review of Mandarin Oriental Hotel Group ...

Originally, I wanted to give 4 stars for the reaso...

Originally, I wanted to give 4 stars for the reasons stated below but on second thought, this hotel was still very nice and deserving of 5 stars -- I just think they could do better given my experience at another Mandarin.

I would say this is a fantastic hotel and the service was excellent. The reason I'm giving 4 stars is that I've also stayed at the Boston location and the Boston Mandarin was better. For instance, in Boston there was turn down service, which was really nice. Either the service doesn't exist in DC or they didn't offer it. Moreover, the location of the DC Mandarin is a bit boring, there isn't much in the immediate surrounding. It's probably fine for those who want to stay near the airport, but for a younger professional who enjoys a good work trip but also likes to see the city, I would have preferred a better location. Over all, though, the DC Mandarin is a great choice with great staff.