I purchased an extended warranty with this company...

I purchased an extended warranty with this company. I had to jump through hoops to get them to pay anything. They are very difficult to work with. My mechanic called to submit the claim but they would not authorize rental car payment until the mechanic called back and told them how many days I would need the car. The policy is that they pay for five days rental car. They ended up only authorizing two days rental car and when I turned the car in, I had to call back and hassle with getting another day authorization. I was at Enterprise an extra 30 minutes at least just to take care of the extra day's authorization. They are very unprofessional and difficult to deal with.