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I am specifically referring to the airline locatio...

I am specifically referring to the airline location, where you go and see your PCP, not the urgent care. Some of those LPNs are incompetent, not all, but some. I called to speak with a provider, the scheduling dept transferred me to the provider & turns out the provider does not even work at that facility anymore. The scheduler kept cutting me off as I was talking & rushing me off the phone. An LPN was supposed to handle some paperwork for me in November 2020 and it NEVER got done. She kept making excuses. This airline location is horrible & I hope some changes are made SOON.

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