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Review of Finn MacCuhals

3 years ago

This is one of these unfortunate places where staf...

This is one of these unfortunate places where staff are working very hard to keep a sinking ship afloat. Book a table 3 nights prior, arrive, and told there will be a 40 minute wait... no explanation. The place is at a fraction of capacity but for some reason, there are huge delays in getting food out. The menu might be part of the problem, with dishes ranging from pizza, to gourmet pies, to thai dishes, to platters, to pork belly. There are just too many of them. Staff in the meantime are trying to keep people happy but are under a level of pressure where basics like bringing out water is overlooked, and once it is requested, bring out what must have been a 5 litre jug of it. There is also this bizarre system involving buzzers which given the number of patrons, just complicates service. And then the food... we ordered a $40 Mediterranean platter which was just an assortment of packaged meats and cheeses. It's described to feed 2-3 people but it just wasn't enough and it just wasn't that nice. There was this brown dip that came with it which was just unpleasant. The kids meal is an assortment of packaged foods with one small main which with the fish and chips, was just frozen fish and dry chips. We were served our food on time after protesting about the wait but people around us would have easily waited an hour. A very unpleasant experience despite galliant efforts by the waiting staff. Very nice beer though...

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