Krishna Kant

Review of Sears Imported Autos, Inc.

I am writing this review after several bad custome...

I am writing this review after several bad customer service experiences in last 1 year, prior to that i was pleased with the service I received. Now their team either do not understand the importance of customer experience or they are negatively biased towards some of their customers of different race. For new car buyers - they will scam you with offerings like their Gift Card and unlimited Free car washes. Most of the time their car wash is broken and they make it super hard to get a car wash appointment. I was shocked when they did not honor their own Cash Reward Card ! They do not care to respond to your feedback on their website. I will not recommend SEARS unless you do not have any other option.