WORST WORST WORST EXPERIENCE AGAIN FOR THE SECOND ...

WORST WORST WORST EXPERIENCE AGAIN FOR THE SECOND TIME !!!!! I dont get it is it because the name is HILTON and they dont care about their customers anymore or what?!!! First time computer system was broken had to stay in line for 3 hours to check in no accommodations and not even an apology , staff extremely rude !!! This time we brought a guest over from Turkey and guess what happens ? 7 in the morning the start to fix a washroom in the main lobby and the drilling sound came all the way to our 12th floor which woke everyone up keep in mind the night before we asked to change our room because we thought we got falls view as it said on our booking but no only a small side of the falls was showing and then didn't change our room !!!! I HATE THIS HOTEL AND THEIR HORRIBLE CUSTOMER SERVICE !!!! RUDE STAFF, HORRIBLE ROOMS AND JUST PLEASE DONT WASTE YOUR MONEY ON THIS HOTEL IN THIS LOCATION PLEASE!!!!!!!!!