Carl Rinderneck

Review of Lot 99 LLC

So I live in CA and was looking for the car I boug...

So I live in CA and was looking for the car I bought for about 3 week. I found this car at Lot99 llc. I first call them up and a gal answered the phone she was in sales. I asked if she could tell me about the car I was looking at. She first said no and she did not know much about it and that she was going to send me to Terry another sales guy. I talked with him on the phone I asked him questions like what are the rough spots on the car because I take photos of cars for a living so I know they were hiding some stuff. I proceeded to get what I thought were all the problems with the car. I then proceeded to get everything from my end that they needed super fast so I could make it as easy as possible for Terry ( Terry was great by the way) Once the deal was done Terry set up shipping and the car was here in 4 days. Now once I got the car I started noticing a bunch of things that they did not disclose to me. Like the steering wheel volume button was broke. that the window tint was fading and that OH YEA someone tried to break in the car and the window frame is bent and water leaks into the car ( I found out when I got a car wash) So I can forgive all of that right I did not go see it in person. The one thing I asked for was that the Kenwood navigation and stereo that was in the car did not work. The navigation worked but the unit was broke. I texted Terry I asked if they could send me a new one so I could just replace the one that's in it. $299-$499 Terry jumped into action and said that they would replace it. He asked me to take a pic of it so I did and in the pic you can clearly see it is a Kenwood head unit. I just received my new one and when I opened it I was so disgusted because they are so cheap that they sent me some off brand and expected that to be OK. This is a big joke and Lot99 management is a BIG JOKE. I really recommend that if you are buying a car over 15k that you really really take the time and dig into it or go see it your self.