Derek Astle

Review of Orem Mazda

Great experience overall. Taylor was an excellent ...

Great experience overall. Taylor was an excellent sales person to work with. Ask for him if you go here, you won't regret it. He is very knowledgeable, personable, and understanding. He listened to all my concerns and worked with me to resolve them before any deal was done. I give him 5 out of 5! Overall the experience was 4 star though due to the sales manager Justin. He was pushy and rude while trying to close the deal. I didn't feel like he cared about me or what I had to say, felt just like he wanted to close a deal (typical used car salesmen, unlike Taylor). I got a sweet new truck and a good deal so overall I'm very happy with my experience here. One thing to note though and you have to be careful on is the pricing here. They told me that they put the wrong price online (too low) and that they were loosing money on the truck which is why they wouldn't work with me to fix the broken radio. If you read the other reviews on here, this happens quite often with these guys where they will quote you a price either online, over the phone, or in person, and then go back later and claim they made a mistake on that price quote. In the end I still got a more than fair price, just keep this in mind and don't let Justin or any other sales manager push you around on pricing.