Elizabeth Frazier

Review of Total Highspeed Internet Servi...

Moved from the city to the country and have no had...

Moved from the city to the country and have no had an enjoyable time. THS offers speeds that are just atrocious in this day and age (3 mps? Where other places are giving almost double that). If you're a gamer, while the unlimited data cap is nice, the download and upload speeds will be giving you lag, it will take at 1-2 days to download a 21gb game, the ping spikes are anywhere from 500-1000. For the prices of their plans, you're much better off getting service elsewhere unless you're like me and only stuck with one ISP since moving. It takes me personally anywhere from 2-6 hours just to download 1gb of a file!

If you have multiple people in the house or multiple connections, good luck trying to do anything at the same time because your speed will dip so hard.

While the service is awful, the customer service and techs are great. Quick to respond to emails and very helpful. Great people.