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Will Omordia

3 years ago

Bought too many bottles of cognac and spirits. Tr...

Bought too many bottles of cognac and spirits. Tried to return 3 bottles and told alcohol not refundable! Only warning notice was a 5 by 7 sign stuck on top of customer service desk! Like I have to go to the desk to ask first before making a purchase. To top it up, the manager, Darren Purke, in my opinion needs to brush up on good customer service management. Have some initiative and so much more. Tesco has no such problem with refunds. This Morrison was local to me. Tesco! You have another loyal customer.
Morrisons! Shame on you. No idea or respect for Consumer Rights 2015. Staff at this store: ignorant. 1 Star.
DO NOT BUY ALCOHOL HERE.

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