Sherron Slack

Review of Yes Air Conditioning

Mark R was not only on time, he was early for the ...

Mark R was not only on time, he was early for the appointment. He was professional, listened, asked the right questions, had a sense of humor. After using a camera to determine why there was blockage in the pipe leading from the house, it was determined that pine tree roots in the front yard were the main cause of the problem. What I hoped would be at most a 2 hour service appointment turned into a 5 day issue because of needing to dig a long deep trench to reach the tree roots/damaged pipe, then waiting for a rep from City of Las Vegas to provide an inspection and give written approval prior to YES! personnel backfilling the trench. This all happened in the time frame Mark predicted, so all worked out well by the 5th day.