My experience with Caresource has been horrible. T...

My experience with Caresource has been horrible. They said they sent me a termination letter in the mail on Feb. 2, the date is now Feb. 11. They said it will take 7-10 business days to mail. I dont understand that because if they are based in Dayton or Cinny or wherever and I'm in Xenia why should it take that long. I don't understand that.