Can't give a negative, but when you get to your ro...

Can't give a negative, but when you get to your room and have human feces in between the sheets, it turns you off. Even worse is that it took 40 minutes for someone to come up and remove part of the bedding and an additional 2 hours to get a top sheet (no fitted sheet change) that fits a double, instead of the larger bed we had. The next day, I was told that they were busy and that it may be a problem to change the fitted sheet. The following day, we checked out and I spoke to the manager, who said, how unfortunate... I have been emailing and calling for the past 2 months and still haven't even gotten an apology