I've stayed at the Hilton DoubleTree not too long ...

I've stayed at the Hilton DoubleTree not too long ago and that's stay was very nice this time however it was a little off. After a good hour on the computer making it so my father's card was on file with extra money it wasn't in their system when we arrived so we had to wait for the manager next morning anyways he paid a $700 reservation for two nights at 3 50 and night which is far too much money for what we ended up getting. mind you this is a Tuesday for what we paid we should have been getting the suite instead we got two queen beds, and a small little bathroom. Since we arrived so late we were askingif they might be able to upgrade us to a better room . On our way here we notice it Expedia and a couple of the other sites had king size beds available one right over the the Garden area and for what we could have got at other resorts which would be hot tub room with 1 bed. We definitely overpaid. Well I set my clock wake me up at 6 cuz I have to be somewhere at 9 well it turns out the clock was actually set 2 hours behind the actual time if I would have just relied on that I would have woken up two hours late 4 my appointment. Not cool. So the next morning I was already a little frustrated and then they tell us at breakfast our membership for the Hilton is it on a high enough level to get a Buffet breakfast which last time was compeded by the front desk. believe me with those prices you should have not had a problem with our honor points. So we decided that we are going to go to Disneyland the following day. since there's a DoubleTree over there and Anaheim trade for the time we had for tomorrow. Tonight they said that they cannot do anything for us it was on from another company can we basically put it on credit ring to be coming down here again soon add to credit the room to the our next stay. Well the manager wouldn't work with us he said that this is not our policy and that we would go ahead and have to eat to 350. We ended up staying in LA . Unfortunately l. Could have got king size bed with two twin beds separate room private bathroom Anaheim Disneyland Resort $ $200 .06 miles from Disneyland. I can't complain about the servers in the restaurant and I can't complain about vallet who watchhed my truck cuz it would fit in the six foot parking structure height limit underneath the Hotel. It is a nice place but this time I was rather disappointed