Called from the side of the freeway when our van b...

Called from the side of the freeway when our van broke down and told the sales guy what we were looking for (including 3 definite requirements) to replace it. They kindly offered to pick us up, but it took the sales rep almost an hour to get us when we were only about 2 miles away. He told me that they had SEVERAL vans that met all our criteria. After waiting for 4 hours at the (humongous) dealership, being passed back and forth to various other sales reps, it turned out they had ZERO vans that met our 3 basic requirements. Thanks for wasting all our time guys! They will say anything to get you in the door--bunch of no good liars!!