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Kevin H

3 years ago

Had two amps and sub installed in new 19 suburban ...

Had two amps and sub installed in new 19 suburban upon driving home discovered USB and 12v outlet were not working. As it was after hours i figured i would have to bring vehicle back at later time WAS NOT HAPPY!!!.
However i figured i would call and see if they were still there to my surprise they answered James apologized over and over and offered to send a technician to my house within an hour to attempt to resolve issue so i did not have to bring vehicle back to shop because i live far away. Technician arrived and resolved issue in a short time. James went above and beyond to resolve my issue I am grateful. More businesses could learn from Main St Stereo when it comes to EXCELLENT CUSTOMER SERVICE!!!. THANKS GUYS!!!

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