If only I could give a negative star review. An op...

If only I could give a negative star review. An operator was unbelievably rude to me. & when I requested to make a formal complaint; he rufused to give me any information so I could get in touch with his superior, nor his name so I could file a formal complaint. Then he told me that he was going to "flag my file for attitude" and also that he was "wasting his time talking to me". He said that I could try and file a complaint against him, but it would never get back to him. Needless to say, this Minneapolis VA operator, working at 1459 on 24July2017, was quite a gentleman to this United States Marine Corps Veteran.