Darrell HampstenReview ofColumbia Honda
Bought a 2014 Honda Civic si, was approved on a Th...
Bought a 2014 Honda Civic si, was approved on a Thursday night. Showed up Friday to sign paperwork and pick up my car. It was still at the detailers, sales guy said. He gave me a loaner to get back to work, and I could pick it up that day. I clarified this point, and waited for a text telling me salesman kept his promise. It never came so I headed back to dealership, but car wasn't there. I wanted to go to St. Louis that Friday, but salesman said it will be ready by noon Saturday because "they wanted to make it perfect." Noon came and went, so I got there about 1:30. "It will be here in 20 minutes!" TWO HOURS LATER the car shows up, obviously just detailed (soap still in door jamb). Sales guy says he will send me a certificate for the first oil change for the trouble...a week later and nothing in my mailbox (he even texted to make sure address was correct).
Then it gets worse...the first time I step out of my car after leaving the dealership, the front passenger fender is falling off the car. The first morning after I drove away, the CHECK ENGINE light comes back on, even though in the paperwork it stated they would fix it, not just clear it.
If it wasn't for my faith in Honda cars I would be truly pissed. Instead, I'm just disappointed in myself for falling for the lies. I'll pay someone else to fix it....they aren't getting any more of my money.

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