A clean hotel that's right next to the metro and b...

A clean hotel that's right next to the metro and beautifully decorated. The service is pretty rude on the contrary. The hotel has a Michelin restaurant and I asked if there were vegetarian alternatives that the chef would cater for. I was laughed at by the staff and turned away. I was told I came to the wrong country if I wanted vegetarian food after I had eaten at multiple vegetarian/vegan restaurants in Spain...