Staci Taylor

Review of Andra Group

This review is specific to HerRoom. If I could giv...

This review is specific to HerRoom. If I could give 0 stars I would. Abysmal Customer Service. These people are practically thieves. Luckily I paid with PayPal, so I should be able to file a successful claim. I've documented most of my attempts to work with this company concerning a lost return using the label provided by Her Room. They actually told me that even when using their label, it's my responsibility to make sure the package arrives at their warehouse. How in the heck am I supposed to do that? I guess next time I should just drive a few states over and hand deliver it.
Extremely disappointed.