J

Jennifer Gibbs

4 years ago

Entering the hotel and looking forward to seeing t...

Entering the hotel and looking forward to seeing the lobby decorated for the holidays...but that Molly hospitality was missing before we stepped foot inside. Instead, we were met in the foyer of what looked and felt like a misdirected step into a mens bathroom. 3 men, dressed in red, sitting, and staring at their pants. A closer look and the 3 men were heads down scrolling their phones. Still, not pretty. No man looked up, no greeting. I realize they were valets, but it might as well have been a mens bathroom, with missing stall doors. The 3 men just took up space as my party walked into the "stall" single file, walking cautiously, as if there might be a drain or urinal cake to step over. This image took time to shake as we then entered the lobby. Finally, we were greeted with the classic Molly spirit, as we made it to the lobby and were finally greeted with smiles, people standing, and lovely holiday decor. I just couldnt shake the tone of our arrival..it litterally put a bad urinal cake taste in my mouth for the rest of our visit..and we had to leave the same way we came in...it was like leaving a remarkable Broadway play like Hamilton, then going back to the underground parking garage, and walking into the attendants booth, grab your keys, walk through their bathroom, then get to leave. It is such a simple fix. Stop starring at your zipper, and greet guests at the door. (Opening the door is clearly not their job description)I will be coming back this holiday season and will take pictures as i enter the front foyer 'stall' so everyone can see what im talking about and give their feedback. Until then, share your Molly Pitcher 'stall' photos! Poor Molly, Rich in history, depraved in chivalry.

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