Laura Holland

Review of Woburn Toyota

Don t ever buy a car from them! EVERY step of the ...

Don t ever buy a car from them! EVERY step of the process was messed up!! It took 3 extra days to get my car, needed immediate service on the vehicle, the service department rescheduling me multiple times and then didn t have a loaner car when previously promised, and now I ve called 6 times in the last 4 weeks and can not get a response from the manager of the financing department (Mike Hannah) after he swore that he would personally help in the situation. It s impossible to get a hold of anyone via phone if you have issues after.

Totally infuriating, and I ll never do any business with them ever again.