Dede Bell Review of Renaissance Ross Bridge Golf R...
I was so impressed with this hotel! It started at ...
I was so impressed with this hotel! It started at the front desk with Brandon M. I was in a bad mood but his smile entering the hotel lit my spirit up! He was so nice and gave me great details about the hotel. He even gave me a complimentary lunch after explaining to him a few of my personal issues. The care he showed for me as an individual should not go overlooked. I was surprised when he told me he was not a manager. I then had a few problems with my room but the service he gave me to get it handled and moved to another room was very pleasing. He followed up with me after my move and made me feel very comfortable with my stay. I also had a pleasant interaction with housekeeping. Housekeeping was very quick at attending to my needs. I was short a few things after my first night stay and they were so nice and quick to assist my needs ! This was a very great stay ! I had to let it be known about this wonderful experience I had.
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