Worst dish I've ever seen. I ordered 2x tableware ...

Worst dish I've ever seen. I ordered 2x tableware in a set of 12 and the quality of each plate is miserable! The underside where the plates rest is rougher than sandpaper so you make at most the kitchen top / table top broken. After 2 months to write back and forth, of course, according to Tognana NO return reason. On the threat to turn to a lawyer was sent me the same ticket again, only now even spoiled plates were there. Have thrown away all the trash was too complicated for me. Rate each one from here to order !!