The location could not be better if you're an avid...

The location could not be better if you're an avid shopper or foodie. The hotel is right near Old Orchard Mall. Lots of fine retailers for people with different budgets. For food, Jameson's is attached to the hotel with a convenient entrance near the lobby. There are many chain restaurants within walking distance also. There's a Portillo's that would take you 5 minutes to walk too. I highly recommend that as well! The rooms are very nice. Our room didn't have a table, only a desk against the wall. Good sized TV and a normal-sized bathroom. Very well cleaned. The service wasn't the best I've ever seen. We were told check-in was at 3 pm, and arrived at 3 pm to find out none of our rooms were ready yet. Not a big deal. We had 3 rooms total next to each other (2 connected via door). About 5 minutes later, we were told 2 of the rooms were ready. About 20 minutes later, thebest3rd room was ready. They also had a pack-n-play for my nephew, which was really awesome! The pool area is nice and spacious. The pool itself seemed kind of small for such a large hotel. It has a glass wall that acts as a barrier to the outside portion of the pool. You can swim underneath that barrier to get outside. The outside portion seemed smaller than the inside portion. It was a nice environment though. I recommend this hotel.