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Abhimanyu Shetty

4 years ago

We purchased a 60x40 site at their Golden Valley P...

We purchased a 60x40 site at their Golden Valley Project(Phase 1), Bangalore(560060) about 3 years ago. Their sales reps and management has been phenomenal during pre-sales, sales and documentation. But the moment the sales was does, they turned into the most unethical, rude and non-responsive individuals/company! Here are some of the issues we faced with the in the course of past 3 years(Yes, 3 years! Believe it or not. we are still having issues!): 60x40 Site sold to us at premium rate(park facing) in the year 2013. Total payment was released to them at the point of sales. In the year 2014 we noticed that the site was no longer a park facing property and in addition to that the parks planned on one side was a huge wall & the other side had been replaced with a sewage(project plan attached for reference). When we confronted them for this, they started avoiding our calls, sent us to 10s of people to talk to with no resolution. After numerous follow-ups via call, email & walk-ins at their office & site, after 2.5 years they agreed to return our money(without any interest on the amount for the 2 years that they wrongly held it) A huge electric junction box has been placed at the centre of the entrance of our property(image attached), which we were not informed about during sales. I ve been in talks with them to move this to the opposite side of the property as it is vacant that has not been done yet, nor have they responded to us on this point Club house was promised to be completed by the end of 2013. Unfortunately, it is STILL not completed, they are using it as a makeshift sales office During sales we were informed that they will be no hidden cost involved but they have taken more than one lakh towards charges that are ideally to be borne by the builder(including bribes to BDA, BBMP officials. appropriately known as facilitation charges). Getting the Katha was the biggest nightmare, which was done only in the year 2016 2 years of maintenance was taken in advance at the point of sales(2012-13) but they starting using this up in 2015 even though the property was not developed as agreed(clubhouse & basic facilities not completed). Roads were done but conveniently it s been used to transport their trucks to develop Phase 2. Not sure how it will be by the time we move in, I ve spoken to quite a lot of their customers at this project and other(Golden Gate, Yeshwanthpur lived there for 1 year. don t get me started on the issues there!) and my advice to you would be to, not purchase any properties from them or any of their sister concerns(they have many of these).

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