Christina F.

Review of Christchurch Casino

I like the restaurant (Grand Cafe) inside so I ve ...

I like the restaurant (Grand Cafe) inside so I ve been there a few times. This evening I took a friend with me who paid her first visit. Food was really nice, and the restaurant staff were really friendly & helpful, but when we were leaving the outside parking lot, we were literally scolded by a male staff because we did not successfully pay. It was our first time using the outside parking system and we were really sorry for not getting it right for the first time, however it is really sad to hear a staff scolding us angrily saying why do you put the card in again? Why? I ve told you I ll let you go and you tell me why do you put the card in again? You are noting helping! We did cause you extra trouble, but we corrected it immediately, and honestly, that s your job to help us instead of shouting at us! We felt insulted by this rude man and our night was ruined.