Dottie Kaufman

Review of LaQuinta Inn & Suites-Horn Lak...

Have stayed here before and there was no pet fee. ...

Have stayed here before and there was no pet fee. This time there was. Since we wouldn't be refunded our nights charge we paid it. Making this the most expensive laquinta with taxes and fee over $170. Never again. Room was clean but did have dog kibble on carpet. Receptionist did not greet us but stood looking at us til we spoke first. I think she dreaded telling us the pet fee. When you haven't charged before it should be told before a non refundable reservation is made. Bad policy.