Derry Robinson

Review of LED Hut

Dreadful service - I used LED Hut a couple of year...

Dreadful service - I used LED Hut a couple of years ago and they were very good so I didn't look at any reviews until my recent (on-going) experience with them and now wish I had! I ordered on the 11th March, they took my payment on the 15th, nothing had arrived by the 19th, I emailed and did receive a prompt reply saying it would be dispatched that day, expect in 3 to 5 (more!) days. It's now the 25th March and still nothing so I have cancelled my order and requested a refund... we'll see. I will definitely not be using them again and would offer this warning to anyone contemplating doing so.
Afterword. - In fairness, I subsequently received a refund about four days after cancelling the order; the support team were efficient and helpful and just seemed to be doing their best with a broken system.